🔹 30+ Days Before Check-In • Full refund minus 5% processing fee

🔹14–29 Days Before Check-In • 50% refund of total reservation amount

🔹 Less Than 14 Days Before Check-In • No refund

🔹 No-Shows / Early Departures • No refund for unused nights

🌪 Weather & Hurricanes Key West is a tropical destination. Refunds will only be issued if: • A mandatory evacuation order is issued for Monroe County • The property becomes legally inaccessible Travel insurance is strongly recommended.

✈️ Travel Insurance We strongly encourage all guests to purchase travel insurance to protect against: • Flight cancellations • Medical emergencies • Work conflicts • Family emergencies

🏝 Holiday & Special Event Policy For holidays, Fantasy Fest, Christmas/New Year, and other special events: • All payments are non-refundable within 30 days of check-in.

🔁 Rebooking Option If cancellation occurs less than 14 days before arrival, we will attempt to rebook the dates. If successfully rebooked, a partial refund may be issued minus a 10% administrative fee.

🧾 Reservation Agreement By confirming the reservation and submitting payment, the guest agrees to this cancellation policy.